Enrolment conditions & policies
Applies to all courses at the Epping branch.
1. Enrolment
Enrolment is accepted for a full term unless the office agrees otherwise in writing. A place is confirmed once the enrolment form is complete and the term fee has been paid; until then a seat in a class is held but not reserved.
All prospective students sit an evaluation test before their first class so they can be placed at the right level. Placement is decided by the College and is reviewed each term as a student progresses.
2. Fees and payment
Fees are charged per term and are payable in advance of the first lesson of that term. Current fees for each year level are published in the term newsletter on the Course Time & Fee page.
Payment may be made at the office or by bank transfer using the reference format on the Bank Account Details page. A payment that cannot be matched to a student may delay enrolment.
Materials, Cyberschool access and term assessments are included in the course fee. Trial test courses and holiday courses are charged separately.
3. Withdrawals and refunds
Notice of withdrawal must be given to the office in writing before the term begins. Once a term has started, the fee for that term is not refundable, because the place, the materials and the teaching hours have already been committed.
Where the College cancels a class outright and cannot offer a comparable replacement, the fee for the lessons not delivered is refunded in full.
4. Missed lessons and make-ups
Lessons missed by a student are not refunded and are not credited to the following term. Every WEMT lesson is recorded on Cyberschool, so a student who misses a class can revise the same material at home.
Where a lesson is cancelled by the College — for example a public holiday or a building closure — a replacement lesson is scheduled and parents are notified.
5. Changing class or level
A transfer between classes or campuses is subject to a place being available in the receiving class. Requests should go to the office rather than to a teacher, so the timetable and the enrolment record change together.
6. Behaviour and attendance
Students are expected to attend regularly, arrive on time, complete the weekly homework and behave in a way that lets everyone in the room learn. The College may ask a student to leave a course where behaviour repeatedly prevents that, after the matter has been raised with the parents.
7. Photographs and student work
The College may photograph classes and events, and may use a student's photograph, first name or work in College publications and marketing. Parents who prefer their child not to be included should tell the office in writing at any time, and the request applies from that point on.
8. Changes to these conditions
These conditions may be updated from time to time. The version published on this page is the one that applies.
Questions about any of the above: call 02 9868 7888 or email [email protected].
Privacy policy
This policy is the Pre-Uni New College group privacy policy and applies to the Epping branch.
This Privacy Policy outlines Pre-Uni New College's policy concerning its management, collection, use, disclosure and transfer of personal information. The College must comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable State and Territory health privacy legislation. The College may review and update this policy periodically to reflect new legislation, technology and changes in how it operates.
What kinds of personal information does the College collect?
The College may collect:
- Personal information — names, addresses, contact details, dates of birth, next of kin details, photographs, images, school reports and attendance records.
- Sensitive information — nationality, country of birth, racial or ethnic origin, languages spoken at home, family court orders and criminal records.
- Health information — medical records, disabilities, allergies, immunisation details, individual health care plans, counselling reports and notes, and nutrition and dietary requirements.
How does the College collect personal information?
The College generally collects personal information by way of forms filled in by you, email, letters, notes, over the telephone, in face to face meetings, through financial transactions, and through surveillance activities such as the use of CCTV security cameras or email monitoring.
Where collecting information directly from you is not practical, the College may obtain it from a third party or an independent source. For students and parents, not providing the information asked for may mean the College cannot enrol a student or include them in an activity.
Unsolicited information the College receives is kept only if it could have been collected in the normal way; otherwise it is destroyed, permanently deleted or de-identified.
How will the College use the personal information you provide?
The College will use personal information it collects from you for the primary purpose of collection, and for such other secondary purposes that are related to the primary purpose of collection and reasonably expected by you, or to which you have consented.
For students and parents, the College's sole purpose of collection is to enable the College to provide tutoring for the student. The College uses the information to:
- keep parents informed about their child's studies through correspondence, newsletters and magazines;
- administer day-to-day College operations;
- support students' educational, social and medical wellbeing;
- pursue marketing for the College; and
- satisfy its legal obligations and discharge its duty of care.
The College treats marketing for the future growth and development of the College as an important part of ensuring that the College continues to provide a quality learning environment in which both students and staff thrive. Personal information may be disclosed to organisations that help the College with fundraising, such as the College foundation or alumni organisations, and parents may receive College publications for marketing purposes.
Who might the College disclose personal information to, and where is it stored?
The College may disclose personal information to:
- government departments;
- medical practitioners;
- people providing services to the College, including specialist visiting teachers;
- recipients of College publications, such as newsletters and magazines;
- parents;
- anyone you authorise the College to disclose information to; and
- anyone to whom disclosure is required by law.
The College may disclose personal information about an individual to overseas recipients, but will not send personal information about an individual outside Australia without either obtaining consent (which may be implied) or otherwise complying with the applicable privacy legislation. The College may also store personal information in the cloud, which may mean it resides on servers situated outside Australia.
How does the College treat sensitive information?
Sensitive information will be used and disclosed only for the purpose for which it was provided, unless you agree otherwise, or the use or disclosure of the sensitive information is required by law.
Management and security of personal information
The College has steps in place to protect the personal information it holds from misuse, interference and loss, and from unauthorised access, modification or disclosure — including locked storage of paper records and password access rights to computerised records.
Access and correction of personal information
Under the Privacy Act, an individual has the right to obtain access to any personal information which the College holds about them and to advise the College of any perceived inaccuracy. Students generally access and update their information through their parents, but may request access independently.
To request access or a correction, contact the College in writing. The College may require you to verify your identity and to specify what information you require, and may charge a fee to cover the cost of verifying your application and of locating, retrieving, reviewing and copying any material requested. Where a request is extensive, the College will advise the likely cost in advance. If the College cannot provide access, it will give you written notice explaining the reasons for the refusal.
Consent and rights of access to the personal information of students
The College respects every parent's right to make decisions concerning their child's education. Generally, requests for consent and notices about student information are directed to parents, and consent or notice given by a parent counts as consent or notice for the student.
Access may be refused where releasing the information would have an unreasonable impact on the privacy of others, or would breach the College's duty of care to the student. The College may, at its discretion and at a student's request, grant that student access to information held about them, or allow a student to give or withhold consent to the use of their personal information, independently of their parents.
Specific rights for EU residents
If you are located in the European Union you may have additional rights. You can withdraw consent relied on for processing at any time; ask for confirmation of whether your information is being used; and ask the College to delete your personal information — a right that applies in limited circumstances only, and not usually where the College still needs the information for the purpose it was collected for, is required by law to keep it, or the information is relevant to a legal dispute. You can also ask the College to stop or restrict processing in limited circumstances, ask for help moving your information to another organisation where that is technically possible and the information was collected by automated means, and be told about the protections in place when your data is transferred overseas.
Enquiries and complaints
If you would like further information about the way the College manages the personal information it holds, or wish to complain that you believe the College has breached the Australian Privacy Principles, please telephone (02) 9746 7000. The College will investigate any complaint and will notify you of its decision as soon as is practicable after it has been made.
For anything specific to the Epping branch, call 02 9868 7888 or email [email protected].